Marriott Execustay
Insurance Housing Contact Info
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About Marriott ExecuStay Insurance Housing 

Marriott® ExecuStay® Insurance Housing Solutions is the nationwide leader in providing ALE housing and emergency housing in the insurance industry. We provide you and your policyholders the same award-winning Marriott value and quality that has been a benchmark for more than 80 years.  When a disaster strikes, you can count on us.

At Marriott ExecuStay, we approach every claim on a personalized basis. Our commitment is to place your policyholders in temporary housing similar to their existing home, typically within a few miles of their permanent home.  Whether your insured is a family with pets that wants to live in a single-family home in a desired school district or an individual that needs a downtown apartment, Marriott ExecuStay has your location.

As the first insurance housing provider in the industry, we’ve taken care of thousands of families in need of a temporary residence. We understand how stressful an emergency housing situation can be, so we approach every claim in a consultative manner, ensuring we understand each policyholder’s personal needs. Our ALE Consultants, many whom have experience as insurance adjusters, are the most trained and service-oriented professionals in the insurance housing industry.

With more than 15 years experience, Marriott ExecuStay recognizes the adjuster’s needs as well. With one simple phone call, your single point of contact will immediately reserve an interim Marriott hotel stay, locate the preferred temporary housing with desired lease terms, manage the monthly lease payments and maintenance requests, and coordinate the policyholder’s entire moves in and out of emergency housing, all within your budget and policy limits.

As an active member of the Property Loss Research Bureau (PLRB) and the National Association of Independent Insurance Adjusters, we understand the adjuster’s concerns with the day-to-day ALE process and provide the unique customer service Marriott is known for:

  • Adjusters retain budget and cost control approval throughout the consultation and placement process while Marriott ExecuStay Insurance Housing Solutions handles the details.
  • Customer service 24 hours a day, every day and a single point of contact.
  • Direct billing for hotels and long-term residences with one easy-to-read monthly invoice.
  • Fully-furnished apartments, condominiums, single family homes, mobile homes or recreational vehicles with home-like items. Personal items such as pet beds, fitness equipment, DVD libraries, High Speed Internet Access, board games, also available.
  • Utility management.
  • Guest Satisfaction Surveys that monitor your policyholder’s comfort and satisfaction are conducted and shared with you. We average over 9.2 out of 10 from start to finish.
  • Service Excellence educational training, utilizing Marriott’s strong service expertise, provided at no charge to insurance adjusters.

Click Here to Request Information about Insurance Housing.